1. Where Will the Assets Go After a Successful Buy Order?
After a user buys digital assets through spot trading, the purchased assets will be credited to the spot account once the order is filled.
For example, if a user buys BTC with USDT, the BTC received after the order is filled will be displayed in the spot account.
If the order has not been filled or has only been partially filled, the funds corresponding to the unfilled portion may remain frozen, while the filled portion will be credited to the account based on the actual execution result.
2. How to View Assets After Buying
Users can follow the steps below:
Open the 100X App
Tap 【Assets】 at the bottom
Enter the Assets page
Select 【Spot Account】
Find the corresponding asset in the asset list
View the available balance, frozen amount, and total asset amount
If the user bought BTC, the BTC balance can be viewed in the asset list of the spot account.
3. Why Are the Assets Not Displayed Immediately After Buying?
Under normal circumstances, after a spot order is filled, the assets will be automatically credited to the spot account.
If the assets are not displayed immediately, it may be due to the following reasons:
The order has not been filled yet
The order has only been partially filled
The page data has not been refreshed in time
The system is syncing the trade record
Network delay causes slower asset display updates
Users can refresh the page or go to the spot trading page to check the order status and trade history.
4. How to Confirm Whether the Order Has Been Filled
Users can check the following sections on the spot trading page:
Open Orders
Order History
Trade History
If the order is still under 【Open Orders】, it may not have been fully filled yet.
If the order appears in 【Trade History】, it means the order has an execution result.
5. What Do Available Balance, Frozen Amount, and Total Assets Mean?
The spot account usually displays the following asset statuses:
Available Balance: The amount currently available for trading, withdrawal, or transfer
Frozen Amount: The amount temporarily locked due to open orders or other unfinished operations
Total Assets: The sum of the available balance and frozen amount
For example, after a user buys BTC, if no further order is placed, the BTC will usually be shown as available balance.
If the user then places a sell order using BTC, the corresponding BTC may be shown as frozen amount.
6. What Can Users Do After the Assets Are Credited?
After the assets are credited, users may perform the following actions based on their needs:
Continue holding the assets
Sell them in the spot market
Transfer them to another account
Withdraw or perform other supported operations depending on platform availability
The available operations shall be subject to the display on the 100X App.
7. Friendly Reminder
After buying assets, users should check the order status and asset balance in time. If the order has not been filled, the assets may still be frozen. If the order has been filled, the assets will be credited to the spot account according to the execution result.
8. Special Note
100X provides spot trading services and related feature descriptions. The actual asset crediting status, account display, and available operations shall be subject to the display on the 100X App and the system’s actual processing result.