Dear Users,
During routine risk-control inspections, our system detected warnings related to OBH trading. It was confirmed by the project team that OBH’s market maker encountered anomalies while connecting to our platform’s API. This caused irregular fluctuations in pricing and liquidity, resulting in certain users’ transactions being restricted by the risk-control system, including inability to buy/sell or orders remaining pending for extended periods.
To maintain market fairness and protect user interests, and in line with the project team’s confirmation and our platform’s Abnormal Trading Handling Policy, we hereby issue the following unified explanation and measures regarding this incident:
1. Cause of the Incident
The project’s market maker experienced technical issues during API integration with the platform, leading to abnormal quotations, depth supply, and distorted market values;
Transactions executed during this period deviated from normal market conditions and triggered the platform’s automated risk-control strategies, restricting some accounts;
The above has been confirmed by the project team and its market maker, who also provided technical documentation.
2. Scope of Impact (subject to platform and on-chain data)
Affected assets: All OBH spot trading pairs (e.g., OBH/USDT).
3. Handling Measures (Unified & Batch Execution)
Order Reversal & Cancellation
All executed orders and related assets within the abnormal period will be revoked and canceled to remove distortions in account balances and circulation;
Corresponding profits or losses will be voided, restoring net assets to pre-incident baselines.
Fee & Fund Flow Adjustments
All trading fees charged during the abnormal period will be fully refunded;
Any asset transfers caused by abnormal matching will be corrected and returned along the original paths.
Responsibility & Compensation
This anomaly was caused by the project’s market-making and technical integration issues;
Any potential compensation or follow-up arrangements will be jointly announced by the project and the platform.
4. Data & Compliance Basis
Supporting data includes matching engine logs, risk-control trigger records, on-chain transfer records, and the project’s technical explanations;
The platform will execute handling measures strictly according to the Abnormal Trading Handling Policy and the project’s confirmation;
The platform does not guarantee or underwrite third-party projects’ pricing or market-making behavior but will continue to urge the project team to improve and safeguard user transparency.
5. Next Steps
Account Freeze & Recovery
Relevant accounts will be temporarily frozen on September 4, 2025, at 18:00 (UTC+8);
Normal account usage will be restored on September 6, 2025, at 16:00 (UTC+8).
Trading Resumption
OBH spot trading will only resume after the project completes market-making restoration, stability testing, and passes the platform’s review;
A separate announcement will confirm the reopening schedule.
Risk Reminder
Please closely monitor project updates and disclosures. Until market-making and liquidity are fully stable, exercise caution when trading to avoid unnecessary risks;
OBH is a third-party project token. Users must carefully assess risks before making investment decisions.
6. User Inquiry & Appeal Channels
Result Check: Assets → Spot → OBH History
Tickets/Appeals: [Insert ticket system/email] (please include UID, order number, time period, and screenshots)
Customer Support: [Insert online support/Telegram group]
We appreciate your understanding and support. We have urged the project team to resolve the issue promptly and provide further clarification. The platform will continue to handle the matter transparently and in an auditable manner.
100X Team
September 4, 2025